How CHI LG Colormaster Factory Works
CHI Master Color Factory Program
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How it works?
Start by purchasing a Master, Starter or Stylists promotion Kits. This will qualify to join our CHI Color Factory Program and receive your CHI Color Factory, a value of 10,000
You have two options:
- Monthly lease program– perfect for small independent salon owners. CHI Color Master Factory for only $100.00 a month.
- Qualified by purchase of CHI Tools, haircare or color- CHI Tools, haircare or color- perfect for larger salons. If you purchase a minimum of 20,000 a year in tools, haircare or color you will receive a rebate of $1,200 per year for your qualifying purchases. *If you do not meet qualified purchases you can continue with the lease agreement and pay a yearly lease at the same monthly rate of $100.00
*both programs require a signed lease or purchase agreement
What do I get?
- 1 CHI Color Factory Dispenser with tablet and software.
- We assist with set up of the CHI Color Factory in your salon.
- You will receive free education training on the CHI Color Factory. A full day in person training.
- Ongoing access to our technical advice hot line and ongoing training to ensure your success. Classes can be in person or by Zoom depending on availability.
- Full warranty on the CHI Color Factory as long as you’re enrolled in the program.
Sign up today! One of our Sales Representatives will contact you to set up a free training and shipment of the CHI Master Color Factory.
Installation For The Dispenser
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Set Up The Dispenser
- Plug the cable into the main power source
- Power on the main switch
- Open the left hand side door, then push power button on the tablet to turn it on.
- The COLOR MASTER application will start automatically.
Notice: If it does not start automatically, make sure that the tablet
power cable is plugged in.
Set Up The Wi-Fi
- Make sure the router is on to secure Wi-Fi conncection
- Select Wi-Fi button.
- Then, select Wi-Fi network to connect to dispenser.
Initial Installation of Canisters
- In the COLOR MASTER application, go to MANAGEMENT tab
- Select REPLACE to install canister
*The selected canister will move to the left side door - Open the left side door and pull the canister mounting handle out then lift up
- Match the nozzle to the slot in the canister holder and insert canister
- Pull down and push in the canister mounting handle
- Close the door and select YES that the canister has been replaced
- Repeat steps 2-6 for all 12 canisters
- Select CLEANING once all canisters have been installed
*Cleaning tab will be flashing - In the cleaning window, all of the canisters should be automatically check marked. If not, select the ALL checkbox.
Select START to begin cleaning. - Select OK once cleaning is completed
NOTICE: Do not use a clear or transparent bowl for cleaning. If a bowl is not on the scale, a prompt will appear.
WARNING: For safety reasons, rotation will not take place with an open door. Close the door after each replacement/new position.
Clean mode includes calibration for dispensing accuracy. Do not shake the machine or the dispenser may be damaged while cleaning.
Initializing the Machine
- In the COLOR MASTER application, go to MANAGEMENT tab
- Select INITIALIZE POSITION tab
NOTICE: Do not place a bowl on the scale plate. If a bowl is on the scale, a prompt will appear.
Do not open the door while in Initializing mode.
Settings
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General
- Select SETTINGS
- Select GENERAL
- LANGUAGE: Confirm or check language. The voice guide also changes based on the voice/language selected. To change the language for the +ADD COLOR
- FORMULATION screen, see Administration Options under Advanced Settings.
- UNIT: Select grams or ounces
- CLEANING AMOUNT: Determine how many grams to dispense from each can for cleanings. The recommended standard amount for each can will be preset.
- SERVER API: Data connection to server
- AUTO CLEANING TIMING: Select frequency for Scheduled Automatic Cleaning alert
- OPENING HOUR: Set up to your opening business hours and the Scheduled Automatic Cleaning alert will appear at this time
- LOG DATA SYNC: Sync the log data between machines
- SAVE LOGS: Manually upload logs of the dispensing history
- SAVE BACKUP: Back up the dispensing history and settings manually.
- LOAD BACKUP: Load the dispensing history and settings.
Machine Name
Machine NAME is editable to recognize dispensers, if there are multiple machines in same area.
- To access the menu bar, swipe down twice on upper screen.
- Press and hold Bluetooth Icon.
- Under Connection Preference, select Bluetooth.
- Press device name and rename to your preference.
- Swipe up on the bottom bar and select the application to check that the machine name has been updated.
Advance
Warning: Changing advance settings may interfere with operation of dispensing. This should only be accessed by the business administrator or salon manager
Enter the Password to Access
NOTICE: If you forget the password, call the Customer Service Center. Security questions will be asked to confirm the assigned personnel to machine.
- RESET ADMINISTRATOR PASSWORD
- DISPENSING MESSAGE PARCELING
- PARAMETER SETTINGS
- SCALE CALIBRATION
- SECURITY INFORMATION
- MACHINE MODE
Administration Options
- Select Manager Icon
- Enter store password
- From this screen, you can
- MANAGE STYLISTS
- Press ADD STYLIST to edit list of stylists if needed
- Press photo image to select the following options: take picture, select picture and cancel.
- Fill in the required field.
- Press UPDATE to register.
Notice: The options to change or delete the stylist’s information are available.
- RESET URL
- LANGUAGE – change the language for +ADD COLOR FORMULATION screen
- MANAGE STYLISTS
Downloading and Installing Application
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Download and Installation
- Go to the Play Store
- Download COLOR FORMULATOR application.
- Obtain store number, company number and pin number in advance
- To register user, fill in phone, store, company and pin numbers.
- Select the machine icon to view list of machines, then select machine of choice.
Daily User Guide
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Upon Arrival
- Clear out all apps and restart COLOR MASTER app
- The machine will automatically initialize
WARNING: Do not place anything on the scale and do not open the side or front doors while initializing - A prompt will appear for any scheduled automatic cleanings
- Place recommended CHI bowl on the scale. Select Ok and wait until finished.
- The automatic cleaning may take 2 ~ 5 minutes to complete
- If there is any issue, contact the customer service center.
WARNING: Do not open the side or front doors while cleaning/dispensing
Maintenance
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Cleaning the Canisters
- CLEANING ALL CANISTERS MANUALLY
- Go to the MANAGEMENT tab
- Select CLEANING
- Cleaning window will appear with all 12 cans listed. Select the ALL checkbox. *Individual canisters can also be selected or deselected
- Before cleaning begins, place a bowl on the scale and wait until finished.
- WIPE ONE BY ONE
We recommend cleaning the nozzle with this feature.- From the MANAGEMENT tab, select WIPE ONE BY ONE
- Use a damp towel or tissue to wipe each individual can nozzle
- Select NEXT to rotate cans
Turn Tablet Off at Night
Cleaning Removable Parts
- CLEANING THE DRIP TRAY
- Open the left hand side door
- Take out the tray
- Wipe away any product with a damp towel/tissue or gently rinse with water.
- Return the tray to the correct position by inserting into the groove.
- CLEANING THE CENTER TRAY
- While the left hand side door is open, access the center tray through the front basket door
- Gently push up along the edges to lift tray
- Remove through left door
- Wipe away any product with a damp towel/tissue or gently rinse with water.
- Return the tray to the correct position
- CLEANING BASKET
It is VERY IMPORTANT to take out the scale plate before cleaning the basket.- Gently pull the basket out
- Wipe away any product with a damp towel/tissue or gently rinse with water.
- Push the basket back in place
- Place the scale plate back making sure the scale pin sits properly on the scale knob